That
morning, I went to the counter to look for the smartphone
Seller : Welcome, please sit down.
Buyer : Thank you.
Seller : Can I help you?
Buyer : I want to find a Smartphone.
Seller : What brand smartphone do you want?
Buyer : What is a good brand?
Seller : Look, if the problem is good or not it's
relative. All brands have advantages and there are also disadvantages.
Buyer : Oh, I see.
Seller : But now the best-selling is the Samsung
Galaxy S9.
Buyer : Can I see the Samsung Galaxy S9?
Seller : Yes, I'll take it for a while.
Buyer : Yes.
Seller : Here, please try first.
Buyer : What are the facilities?
Seller : There is a 32 MP camera, 4G and many more.
Buyer : Apart from this black color, is there
another color?
Seller : there are also gold, white and silver
colors.
Buyer : I want to see the silver one, because I like silver.
Seller : Sorry, the silver color is out of stock,
maybe tomorrow will come.
Buyer : What colors are there now?
Seller : We have gold and black colors.
Buyer : I see the gold one.
Seller : Yes, I get it.
Buyer : Yes.
Seller : Here, please.
Buyer : Which black and gold is better?
Seller : Depending on taste, if black is common, but
if it's rare, people don't have gold.
Buyer : I choose black only.
Seller : Oh yeah.
Buyer : How much is the price?
Seller : For this one the price is IDR 7,000,000.00.
Buyer : There is no discount?
Seller : We happen to have a special discount for
the Samsung Galaxy S9 brand, so the price is only IDR 6,600,000.00.
Buyer : Can't go down again?
Seller : You can't. This can be credit, installments
8 times in 5 months.
Buyer : How about IDR 6,400,000.00? Cash.
Seller : Can you add more?
Buyer : How do I add IDR 50,000?
Seller : Still can't, this is all I give Rp.6,500,000.00,
it has dropped a lot.
Buyer : Can't add a discount?
Seller : I can't, later if I add more, my boss is
angry, if I have it, I give that price.
Buyer : Yes, I have agreed to Rp.6,500,000.00.
Seller : I made a note first.
Buyer : Yes.
Seller : This is a note, please sign here. This also
has a warranty of 1 year, so if there is a problem with the smartphone, just
bring it here.
Buyer : Oh yeah, this is the money.
Seller : Thank you.
Buyer : You're welcome.
2
days later
Seller :
Good morning, sir, can I help you?
Customers :
Good morning, 2 days ago I bought a Samsung S9 in this shop and after I turned it on for
about 3 hours it suddenly died, can I get a new one ...?
Seller :
Can I see your
smartphone, sir?
Customers :
Oh yes, sir. How can I get it instead sir?
Seller :
Sorry sir, it happened to be out of stock, and will come within 3 months, sir.
Here there is also a service, how if serviced sir?
Customers :If
it's serviced, how long will it be?
Seller :
Approximately 2 days has become sir.
Customers :
Well then, I choose this service only
Seller :
Can I request proof of purchase and warranty card, sir?
Customers :
Oh yes, sir.
Seller :
Alright, then we will deliver it to your house, can I ask for your name and
address, sir?
Customers :
Ok, my name is burhan, and my address is Jl.terus jadian nggak.
Seller :
Alright, sir, we will try to repair and deliver it to your house.
Customers :
Thank you, sir.
Seller :
You're welcome, sir.
And
when eating lunch the seller tells a story with his coworkers
Seller : there was a complaint this morning
because the smartphone was dead
Coworkers :
how come?
Seller :
It says that every 3 hours of usage of the smartphone is dead
Coworkers :
how then? Do customers ask for a change?
Seller :
yes, at first he asked for a change but because the stock was empty so I said
to be served first.
Coworkers :
good, if you change, then the boss can be angry.
Seller :
I know that.
Coworkers :
are the customers rude?
Seller :
no, he is good and speaks
politely
Coworkers :
great, later after a quick break you service the customer's smartphone.
Seller :
yes, I'd better service quickly, Thank you for listening to my story.
Coworkers :
yes, you're welcome.
 |
·
Commonly misused words
|
Choose
|
select
|
|
Digunakan
untuk memilih dua hal
|
Digunakan
memilih diantara banyak hal
|
·
Confusing Words
|
see
|
Look at
|
wacth
|
|
Melihat
tanpa sengaja
|
Sengaja
Melihat sesuatu karna tujuan
|
Melihat
dan memperhatikan dengan sengaja
|
|
Speak
|
Talk
|
|
Lebih
formal
|
Lebih
informal
|
|
Fokus
pada orang yang bicara
|
Fokus
pada percakapan
|
|
Listen
|
Hear
|
|
Mendengar
|
Mendengar
|
|
Berkonsentrasi
pada apa yang di dengar
|
Tidak
sengaja mendengar apapun namun tidak focus pada suara tersebut
|
|
Memberikan
perhatian / fokus pada apa yang didengar.
|
|
·
Preposition of time
|
After
|
At
|
Before
|
By
|
|
During
|
For
|
From
|
In
|
|
Of
|
Off
|
On
|
Over
|
|
Past
|
Since
|
To
|
Until
|
